Customer Satisfaction Guarantee

PsPrint’s Customer Satisfaction and Low Price Guarantee

With the quality of our state-of-the-art presses, super-fast turnaround, low prices and helpful customer service, it’s no wonder PsPrint has so many satisfied customers. But we want to make sure every PsPrint customer is satisfied — so we’re backing up our printing and our prices with the PsPrint Satisfaction Guarantee.

What is the Customer Satisfaction Guarantee?

If you are not 100% satisfied with your printing, simply call Customer Service at 800-511-2009 within 30 days from the date you receive it (or the date it was scheduled to arrive), and we will reprint part or all of your order. In some cases, we may refund the full price of the product(s) in question, excluding shipping, postage and processing costs.

You can read the full terms and conditions here.

What is the Low Price Guarantee?

PsPrint guarantees you’re always getting the lowest price. If you should find a better advertised retail price for any printed product with similar printing and finishing options within 7 days of placing your order, PsPrint will refund the difference.

Email a copy of the advertisement or screen shot of page with lower price to within 7 days of placing your order. Once we confirm the printing and finishing options are the same, we will credit you the difference.

At PsPrint, we won’t be satisfied until you are—guaranteed!

Got questions? Call Customer Service at 800.511.2009.

Here are just a few of PsPrint’s satisfied customers:

  • "I decided to give PsPrint a chance in 2003. Haven’t used another company since." – Chris G.
  • "Quality of my job was great!" – Liz L.
  • "I was able to get my business cards within 12 hours." – Jim C.
  • "I want a website that’s easy to use. PsPrint is it" – Tim R.
  • "The quality and turnaround time were fantastic!" – Amy B.
  • "Over 20 print jobs and all done great. Thanks PsPrint." – Rita R.
  • "Just got my postcards and they are great!" – Molly M.

Click here to read more customer testimonials.


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