Ordering Mailing Services

You can order mailing services by following our ordering process:

1. When creating your printed product, you should ensure that your design meets postal guidelines and includes the appropriate indicia (bulk mail permit box) by downloading the appropriate product template. Note: you should consider these guidelines before submitting the final artwork for your printing job to avoid additional charges.
2. Email a low resolution PDF file that contains your artwork to Mailhouse@psprint.com. We will review your design and confirm that we can mail it. Please include a phone number in your email in case we need to contact you via telephone.
3. Receive a price quote for mailing services using our Instant Quote module on the postcard page, brochure page, booklets page, newsletter page, greeting card page. Once you’ve selected your printing and turnaround options, click the “Continue” button to be given Mailing Service pricing. Select the service and postage option that best meets your needs.
4. Upload your approved design, select your artwork, approve and send to press.
5. Upload your mail list, select your mail list, and approve to be used with a specific job.
6. Please indicate via email or posted note on the order if you would like to ship or recycle any overruns once the mailing is complete. Please note that extra handling and shipping fees may apply for returning overruns.

Our mailing services includes actual postage cost, processing your list, removing any duplicates, CASS certification, ink-jetting addresses onto your mailing pieces, packing them into trays, and delivery to the post office.

Coding Accuracy Support System is offered to improve the accuracy of address matching. CASS software will diagnose and correct any problems to ensure that each delivery point is correct. This ensures that you do not pay to mail to invalid addresses.

When we perform the data processing we have to generate a CASS report to validate each address for the Post Office. CASS certification is only good for 90 days.

If the addresses are recognized as incorrect by the CASS report, they are corrected or removed.

Presorted First Class
4" x 6" postcards are ALWAYS mailed using Presorted First Class because they receive a lower rate than regular mail. They are usually delivered between 3-5 days nationally. We cannot guarantee delivery times for the Post Office.

5" x 7", 5" x 8", 6" x 9", and 6" x 11" postcards as well as 8.5" x 11", 8.5" x 14", and 11" x 17" brochures can be sent using First Class Mail. This service is the fastest offered within discount mail and pricing depends on the exact piece you wish to mail. If you need your piece delivered by a certain date, choose Presorted First Class; if your piece can be delivered anytime within 1-3 weeks, choose the Presorted Standard rate.

Presorted Standard (bulk mail)
Presorted Standard Mail usually takes 5-21 days to reach customers. A minimum of 500 pieces must be mailed and pieces can weigh up to 3.5 ounces each.

Please review question above (i.e., "How do I know which postage rate to select?).

Unfortunately PsPrint does not mail postcards in quantities of less than 500 pieces. If less than 500 pieces are mailed, you will still be charged the mailing services fee for 500 pieces.

You may mail any extras by placing a stamp over the indicia. The United States Postal Service will not accept a mailing with the indicia serving as postage from anyone who is not an agent of PsPrint.

As a rule, we do not print labels on postcards or envelopes. Instead we ink-jet print the addresses directly onto the mailing pieces. While we can provide this service in necessary cases, there is an additional per piece cost of $0.25.

Any folded mailing piece must be tabbed (price included). Depending on the opening of the piece, it will require one or two tabs. Please make sure to design your piece so that the opening is on the top of the mailer. This way, it will only require one tab and will qualify for the automation rate we charge, avoiding additional postage charges.

PsPrint allows certain non-profits to use their own indicia only when they reside in cities. There is an additional $35 fee charged for the pieces to be dropped .

Please email Mailhouse@psprint.com for more information on nonprofit mailings.

You can only get a non-profit rate if you apply for non-profit status at the post office where you will be dropping off the mailing. You can get additional drop off locations, but that needs to be handled through the permit issuing department at the post office where you will be dropping off the mailing.

Please add 2-5 days after your order is printed. We do not start counting days until your print order is complete.

Yes. You can license during the ordering process or after you have placed your order.

Verification from the United States Postal Service is available upon request.

We also recommend that you place your name and several friend's names and addresses in your mailing list for verification.

We can insert mail pieces into an envelope for an additional charge of $0.03 per insert. So if you have (3) additional pieces it will cost you $0.09 per piece in addition to the normal mailing charge.

In order to receive an automated rate (lower postage rate) the Post Office has very clear guidelines. They will not accept any addressing that includes italics or fancy fonts. Names and addresses are printed in capital letters in a plain font face.

Unfortunately at this time, PsPrint does not offer mailing services on our short run or economy products due to the low quantities.

The United States Postal Service guidelines are very strict and do not allow for rounded corners or any shape other than a rectangle with straight edges to be mailed at discounted postage rates.

Mail overs are any quantity of your order that did not mail due to addresses in your mail list that did not pass CASS Certification, or if the quantity ordered is more than the addresses in your mail list.
If you would like your mail overs(any extra points that were not mailed), please let us know before production begins, within 24 hours of the mail list attachment. If the overs fit in one box we will ship them to you at no additional charge. For additional boxes, there will be a $20 handling fee plus the UPS shipping fee per additional box.
Only postage is refundable upon request for any quantity from your mailing services job that did not mail due to invalid addresses in your mail list, or if the mail list consisted of fewer addresses than the quantity ordered. The minimum mailing quantity must be met before postage is refunded.