*Discount applicable on non-sale items, $500 max per order. Not valid with any other coupons, specials or shipping fees unless otherwise noted.
What are the requirements to join the program? You must be a nonprofit with a 501(c)(3). Please fill out and return the Nonprofit Partnership Application and return it with a copy of your current sellers permit and 501(c)(3) verification.
How fast will my application be processed? Your application will be processed within 2 to 3 business days. If you have a pending order, please let us know when you submit your application, and we will attempt to process your request as fast as we can. If the order is urgent, feel free to submit it and email your order number. If your account is approved, we can refund any discount that would have been applicable on your most recent order at that time.
How do I get the sales tax removed from my account? If you have a valid sales tax exemption, please send your documents to firstname.lastname@example.org. Once your documents have been verified, the sales tax will be removed from your account for your future orders. If you needed to place a time sensitive order before your documents were verified, please send your order number to email@example.com and your sales tax paid will be refunded upon verification.
If you are a California nonprofit, you are still liable for the sales tax on your purchases unless you possess a current and valid California resale permit and your purchases are for resale purposes. You can apply or verify your California nonprofits' sales tax status with CA State Board Of Equalization.
How do I get pricing for items not available on your website? Please fill out and return the Custom Quote Form that will be included in your welcome package. If you need another form, contact your account manager at firstname.lastname@example.org.
Do you offer templates or other resources online that I can utilize? Yes, we have multiple templates for your use. We also offer a free online design tool in our customization gallery.
I don’t know where to start; do you offer graphic design services? Yes, we do. Check out our graphic design services page on the website to learn more.
_______________________________________________________________ Check out our Resources or Help Center for questions to many commonly asked questions.